Terms of Use
These Terms of Use ("Terms") form a legal agreement between you and Triplex Prime Enterprises governing your access to and use of our website and services.
1. Acceptance of Terms
By creating an account, browsing our website, or using any Triplex Prime service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
2. Eligibility
You must be at least 18 years old, or using the platform under the supervision of a parent or guardian, to create an account. You agree to provide accurate, current, and complete information when registering, and you are responsible for keeping your login credentials and password secure and confidential.
3. Services Offered
Triplex Prime provides:
- Exam PIN sales (WAEC, NECO, JAMB, NABTEB, and other examination result checkers).
- Utility bill payments.
- Airtime and data purchases.
- JAMB-related services.
- NIN-related services.
- Virtual account creation.
We may add, modify, or discontinue any Service at our discretion, with reasonable notice where practical.
4. User Responsibilities
When using Triplex Prime, you agree that you will not:
- Commit fraud or attempt any fraudulent transaction.
- Use stolen, unauthorized, or someone else's payment cards or accounts.
- Impersonate any person or entity, or misrepresent your affiliation with one.
- Abuse, exploit, or attempt to circumvent the platform's pricing, promotions, or systems.
- Interfere with, disrupt, or attempt to breach the security of the platform.
5. Payments
By clicking on Buy Now, you agree to our Privacy Policy and these Terms of Use.
All payments are processed securely through our licensed third-party payment processors. Prices for products and services are subject to change without prior notice, and orders are processed only after payment has been successfully confirmed.
6. Refund Policy
Processing fees charged by third-party payment processors are non-refundable. Beyond this, refunds are considered where a payment is successful but the requested product or service cannot be delivered due to a system or provider failure. Refund requests are reviewed on a case-by-case basis and, where approved, will be for the actual amount paid excluding processing fees. To request a refund, contact us using the details below.
7. Service Availability
We aim to keep our platform available at all times, but we do not guarantee uninterrupted or error-free service. Access may occasionally be affected by maintenance, technical issues, or delays caused by third-party vendors (such as exam bodies, telecom operators, or utility providers).
8. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Triplex Prime or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of our platform without our prior written consent.
9. Account Suspension and Termination
We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activity, or in violation of these Terms, without prior notice.
10. Limitation of Liability
Triplex Prime shall not be liable for indirect, incidental, or consequential losses arising from the use of, or inability to use, the platform, including losses caused by delays or failures of third-party providers.
11. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Nigeria.
12. Changes to These Terms
Triplex Prime may update these Terms of Use periodically. We encourage you to review them regularly. Continued use of our platform constitutes acceptance of any changes.
13. Contact Us
If you have questions or concerns regarding these Terms, please contact us at:
Email: support@triplexprime.com
Phone: +234 800 123 4567
Effective Date: June 9, 2026